Thank you for your feedback. We are very sorry that you were not satisfied with our service. The satisfaction of our customers has the highest priority.
Please let us know what specifically did not go well. This is the only way we can improveour services.
Please add the authorisation number in the comment field so we can assign a specific case to you and respond quickly. You will find the authorisation number at the top right of your invoice. If you do not have your authorisation number to hand, you can also enter your billing address and date of birth. That would be very helpful. Thank you.